What constitutes an "Emergency"?
In any situation or case that occurs when your regular veterinarian is unable to see you. This could be a result of your clinic being closed, lack of an open appointment, or due to the severity and complicated nature of the medical issues of your pet.
If your pet has been involved in a life threatening accident such as:
- Hit by a car
- Long distance fall
- Massive Bleeding from a wound
If your pet is experiencing a sudden illness such as:
- Poison ingestion
- Respiratory distress
If your regular veterinarian has already treated you during the day but now it is the middle of the night and the situation has gotten worse.
- Surgical complications
- Vaccine reactions
- Wound care
How do you get an appointment?
Regular veterinarians refer most of our patients to Veterinary Emergency Service. However, you do not need a "referral" to schedule an appointment or bring your pet to VES.
To better serve you, we ask that you call us in advance. This allows our staff to prepare for your pets specific medical issues. However, we realize that sometimes there is not time to call. In these cases we welcome walk-ins. Both locations are fully staffed 24/7 and equipped to treat all of your pets initial needs and to monitor their condition throughout the night.
If there has been toxin ingestion, please bring the product and it's container with you to our clinic. We will also need to know how long it's been since ingestion.
What makes VES different?
There's never a good time scheduled for an emergency. With that in mind, you might find things happening at a quicker, more urgent pace. The types of procedures we do are of a different variety and usually need immediate attention. The emergency department principally receives and treats all immediate veterinary care patients. They are also equipped to perform advanced procedures and critical surgeries.
To compliment the ER department, VES houses Veterinary Specialty Center (VSC) and Marshfield Labs. VSC has a variety of specialist on staff to consult with our ER doctors and treat the more advanced diseases and complicated cases. Marshfield Labs allows us to offer our patients state of the art diagnostic testing in house for quicker results.
VES/VSC does not offer on-going or preventative care such as immunizations or spay /neuters. These procedures should be scheduled with your family veterinarian.
Veterinary Emergency Service recognizes that emergency medical care for your pet can be unexpected and expensive. To help our clients to better cope financially with these situations, we offer Care Credit as a short-term solution. You can apply through our office or on line prior to arrival. If you apply on line, please make sure you print your confirmation and bring it with you.carecredit.com
ASCPA is a perfect resource for all those harmful and unusual items your pet may come in contact with or ingest. If you seek advice from the poison control hotline, and they advise medical treatment, please retain your case number so your veterinarian can reference the case with no further charge to our clients.aspca.org