Testimonials

In The Blink of an Eye

October 6, 2011

TO: Dr. Wirth and staff:

In the blink of an eye, we were jolted into a reality that we could not control. Our beloved Labrador, Bella, was lying on our kitchen floor and we knew something was terribly wrong. We called our vet, Dr. Michael Luethner, at PetCare Clinic. He advised us to get Bella in as soon as possible. Little did we know what was yet to come. After x-rays, it was determined that Bella had a ruptured spleen and a huge tumor (that had a 67% chance of being malignant). She was bleeding internally. We were advised that surgery was her only hope. Those hours of waiting were terrifying.

When we were informed that she made it through the surgery but was in critical condition, we were told that she had to be transported to Veterinary Emergency Service on High Point Road. When we arrived there, they met us at our car to get Bella inside as soon as possible. Everyone we came in contact with for the next four days was exceptional. I spent the afternoons at the clinic so Bella knew I was there for her. VES made sure I was able to spend as much one-on-one time with her as possible. She was treated with such dignity, which she truly deserved. They kept her so clean and, and as sick as she was, it was obvious that she truly loved the people she came in contact with.

The Drs. were Sara Bloomer-Nichols in the beginning and Tristan Daugherty-Leiter and Jodi Thompson spent the most time with Bella. They kept me 100% informed at all times. I requested they call me at any hour to update me they did just that. They were so compassionate and very competent. Their expert medical care was equal to the obvious love that they feel for the animals they deal with, and Bella was no exception. As the days passed, I realized just how lucky we were that Bella was in such a remarkable facility.

And the best news? We were given a very happy ending! Bella recovered completely and the tumor was benign. She is running around like a puppy again, and she made it to her 9th birthday a week after getting home! We do realize how lucky we are that everything turned out so wonderful, and we're so incredibly grateful to everyone at VES for helping us get through this very frightening ordeal.

Nancy and Wayne